Marketing · Sales · Customer operations

The digital team that designs, builds, and runs.

We take the whole customer journey — getting found, winning the lead, closing, delivering, keeping — and we stay to run it.

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5Journey stages, worked as one
3Stages of engagement — design, build, run
1Accountable team, end to end
The customer journey

One team. The whole journey.

Getting found. Turning interest into leads, and leads into customers. Delivering — and keeping them. That's the journey your customers travel, and every drop-off point on it costs revenue. We work every stage as one system, and we stay to run it.

CampaignsGetting found

One source of truth for spend, leads, and cost per lead — so budget moves to what converts.

  • Paid social & search
  • Inbound & outbound acquisition
  • SEO & owned channels
WebsiteInterest to lead

Fewer pages, one job each — every enquiry landing in the CRM with its source attached.

  • Funnel & landing page design
  • Conversion optimization
  • AI search readability
CRM & automationLead to customer

Every lead gets an owner, a next step, and a clock. Nothing waits in an inbox to be noticed.

  • Marketing automation & CRM
  • Lead scoring & routing
  • Email nurture & lifecycle
Custom applicationsDelivering

Scoped against your journey before anyone quotes it — you know what it replaces and what it should cost.

  • Client portals & tools
  • Systems integration
  • AI assistants & agents
ReportingKeeping & growing

The running of it — campaigns, follow-up, reporting — handled and reported monthly, the way an internal team would.

  • KPI definition & dashboards
  • Lead attribution & ROI
  • Live performance dashboard
Measurement

runs under every stage — one live dashboard reads campaigns, website, and CRM together.

The loop keeps turning: continuous support after launch, improving outcomes and performance week over week.

Sound familiar?

Where the conversation starts.

Five things we hear in a first meeting — each one a stage of the journey giving way.

01

"We're spending on ads and can't tell what's working — or what a lead actually costs us."

Campaigns
02

"I hesitate to send serious prospects to our website."

Website
03

"Leads come in — and nothing happens next."

CRM & automation
04

"We have five different systems and none of them talk to each other."

Systems & integration
05

"Marketing is someone's side job, and it's outgrown them."

Reporting & running
—

Yours isn't on this list? Every business breaks somewhere different.

Tell us where →
Design · Build · Run

Three stages. One team throughout.

Engage where you need us. Some clients want the full arc; many start with a single stage.

— 01

Design

We map your customer journey end to end and find where it leaks. You get the diagnosis and the plan — whether or not you hire us to build it.

— 02

Build

Campaigns, website, CRM, automation, custom applications — built to the plan, with reporting wired in from day one rather than bolted on later.

— 03

Run

We keep operating it — campaigns live, follow-up moving, monthly reporting you can act on. This is where results compound.

The digital team that stays.

Real estate · Listing campaigns

One listing. The full journey.

A complete marketing system for one property: its own website, audience-specific ad creative, managed advertising, lead capture, and live reporting — connected from the first click to the next conversation.

Property website

A custom site on its own domain, optimized for Google and AI search.

Five ad designs

Visuals and copy crafted for the audience, formatted for every placement and device.

Managed campaign

Targeted Facebook and Instagram advertising, analyzed weekly and fine-tuned throughout.

Lead dashboard & reporting

Live performance data, automated lead nurturing, and clear weekly reporting.

Days 1–5Setup and launch

Domain registered, website built, five ads designed — approved and live within five days.

Weeks 1–2Managed campaign

Audiences, budget, and creative fine-tuned weekly against performance.

After week 2Continue, or stop

Week to week for as long as it takes. The website stays online for its full year.

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Selected work

The work, measured.

The case · Real estate

Village Landing

A pre-construction residential launch of eight boutique townhomes, up against far bigger media budgets. We designed the strategy on market research and pilot data, then built and ran it — campaigns, website, CRM, nurture, and the sales handoff — as one system.

Cost per lead~$3.
Baseline
$28 category benchmark
Period
Jan–Sep 2026
Basis
12 ad sets, blended
Registrations1,000+
Period
Mar–Sep 2024
Basis
deduplicated CRM records
Buyer-intent ad sets12
Period
Jan–Sep 2026
Basis
distinct intents; underperformers cut weekly

Draft note — benchmark source and campaign window to be confirmed before publication

What we actually did

  • Built the registration site as one page with one job, wired to the CRM with source attribution on every record.
  • Ran twelve ad sets against distinct buyer intents and killed the losers weekly rather than monthly.
  • Automated the first three follow-up touches so the sales team only handled warm conversations.
  • Reported weekly on cost per registration, not impressions.
Village Landing — eight boutique townhomes at dusk, evening street view Village Landing — evening street view
The dashboard

See the work while it's working.

We built our own dashboard for the job — your live view into everything we run. Campaign performance, website activity, and leads in one place, so you can see what's running, what it's producing, and what changed without waiting for a monthly report. An AI layer reads the feeds and flags what moved and what it cost; we act on it. Every Run engagement includes it, and every listing campaign ships with it.

The founder story

Built from fifteen years inside the problem.

Laurent Sévigny · Founder, Sevigny Digital

I spent fifteen years fixing this inside large companies. Most smaller businesses can't buy that. So we built a way to rent it.

Sevigny Digital brings large-company discipline to the customer-facing side of growing businesses — the diagnosis, the plan, and the monthly reporting handled by one accountable team, with build capacity through long-standing development partners.

Next step

Tell us where it breaks.

You'll hear back within one business day, and the first conversation is a diagnosis, not a pitch.

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